Software customized to your business and ConnectWise PSA.

Describe the app you need. Our AI engineers build it around 100% of your workflow, connect it to ConnectWise PSA and keep it running. Typically ready to test in 1–2 weeks.

No developers needed. Free test version before you commit.

Yes, you can get custom software that connects with ConnectWise PSA.

Yes. Mercovano builds custom business software that connects directly to ConnectWise PSA through ConnectWise's REST API. Our AI engineers design it around how your team works, and it reads and writes ConnectWise PSA data such as tickets, assets, work orders.

ConnectWise PSAConnectWise · Service desk & operations
Reads and writes
TicketsAssetsWork ordersInspectionsUsersSLAs
Your appsApprovals · rules · forms

Apps you can build on ConnectWise PSA.

Each one is its own app, built around your rules and connected to ConnectWise PSA, so nothing is typed twice.

How it connects to ConnectWise PSA.

Vendor
ConnectWise
Category
Service desk & operations
Connection
Direct API, no middleman
API type
REST
Access
We confirm the access steps for your ConnectWise PSA account on your first call.
Real-time updates
Confirmed during setup.
Writing back to ConnectWise PSA
Confirmed during setup.
File import fallback
Confirmed during setup.

From a description to a working app.

  1. 01

    Describe the app you need

    In your own words: how the work runs today, who approves what, and which systems it touches. Click through a first version and change anything.

  2. 02

    We build it and connect your systems

    Our AI engineers build it on your data. Your admin grants access to your systems, with exact steps from us; we do the rest.

  3. 03

    Test, launch and improve

    Test it free on your own data before you commit; typical apps are ready to test in 1–2 weeks. When your process changes, the app changes with it.

No developers on your side. Just someone who knows how the work gets done.

100% your workflow

Your steps, approvals and policies, not ConnectWise PSA's defaults.

Connected to ConnectWise PSA

Approved work lands in ConnectWise PSA without anyone re-typing it.

One platform, many apps

Every app shares the same ConnectWise PSA connection, sign-in and roles. Add the next one when you need it.

ConnectWise PSA and Mercovano, answered.

Can I get custom software that connects with ConnectWise PSA?

Yes. Mercovano builds custom business software that connects directly to ConnectWise PSA through ConnectWise's REST API. Our AI engineers design it around how your team works, and it reads and writes ConnectWise PSA data such as tickets, assets, work orders.

What apps can I build on ConnectWise PSA?

Teams build work orders and dispatch, inspections, incident reporting, preventive maintenance, quality and capa and access requests on ConnectWise PSA, each with their own approval rules, forms and policies. If you can describe the process, we can build it.

How does the software connect to ConnectWise PSA?

We confirm the access steps for your ConnectWise PSA account on your first call. The connection uses ConnectWise PSA's REST API.

Do I need a developer or IT team?

No. Our AI engineers build, connect, host and maintain your apps. You describe how the work runs today and test it on your own data.

How long does it take?

Typical projects are built and ready to test within 1–2 weeks of going ahead.

How is it priced?

You pay for the software you need, nothing more: no per-user pricing and no implementation fees.

Other service desk & operations systems we build on.

ConnectWise PSA is a trademark of ConnectWise. Mercovano is independent and not affiliated with or endorsed by ConnectWise.

Software built around
how you work.

Book a demo

Free test version before you commit.