Software customized to your business and Benchmark Gensuite.

Describe the app you need. Our AI engineers build it around 100% of your workflow, connect it to Benchmark Gensuite and keep it running. Typically ready to test in 1–2 weeks.

No developers needed. Free test version before you commit.

Yes, you can get custom software that connects with Benchmark Gensuite.

Yes. Mercovano builds custom business software that connects directly to Benchmark Gensuite through Benchmark Digital Partners's REST API. Our AI engineers design it around how your team works, and it reads and writes Benchmark Gensuite data such as tickets, assets, work orders.

Benchmark GensuiteBenchmark Digital Partners · Service desk & operations
Reads and writes
TicketsAssetsWork ordersInspectionsUsersSLAs
Your appsApprovals · rules · forms

Apps you can build on Benchmark Gensuite.

Each one is its own app, built around your rules and connected to Benchmark Gensuite, so nothing is typed twice.

How it connects to Benchmark Gensuite.

Vendor
Benchmark Digital Partners
Category
Service desk & operations
Connection
Direct API, no middleman
API type
REST
Access
Your Benchmark Gensuite admin turns on API access, and we give them the exact steps.
Real-time updates
Confirmed during setup.
Writing back to Benchmark Gensuite
Partial. Key records can be written back; the rest are read.
File import fallback
Confirmed during setup.

From a description to a working app.

  1. 01

    Describe the app you need

    In your own words: how the work runs today, who approves what, and which systems it touches. Click through a first version and change anything.

  2. 02

    We build it and connect your systems

    Our AI engineers build it on your data. Your admin grants access to your systems, with exact steps from us; we do the rest.

  3. 03

    Test, launch and improve

    Test it free on your own data before you commit; typical apps are ready to test in 1–2 weeks. When your process changes, the app changes with it.

No developers on your side. Just someone who knows how the work gets done.

100% your workflow

Your steps, approvals and policies, not Benchmark Gensuite's defaults.

Connected to Benchmark Gensuite

Approved work lands in Benchmark Gensuite without anyone re-typing it.

One platform, many apps

Every app shares the same Benchmark Gensuite connection, sign-in and roles. Add the next one when you need it.

Benchmark Gensuite and Mercovano, answered.

Can I get custom software that connects with Benchmark Gensuite?

Yes. Mercovano builds custom business software that connects directly to Benchmark Gensuite through Benchmark Digital Partners's REST API. Our AI engineers design it around how your team works, and it reads and writes Benchmark Gensuite data such as tickets, assets, work orders.

What apps can I build on Benchmark Gensuite?

Teams build work orders and dispatch, inspections, incident reporting, preventive maintenance, quality and capa and access requests on Benchmark Gensuite, each with their own approval rules, forms and policies. If you can describe the process, we can build it.

How does the software connect to Benchmark Gensuite?

Your Benchmark Gensuite admin turns on API access, and we give them the exact steps. The connection uses Benchmark Gensuite's REST API.

Do I need a developer or IT team?

No. Our AI engineers build, connect, host and maintain your apps. You describe how the work runs today and test it on your own data.

How long does it take?

Typical projects are built and ready to test within 1–2 weeks of going ahead.

How is it priced?

You pay for the software you need, nothing more: no per-user pricing and no implementation fees.

Other service desk & operations systems we build on.

Benchmark Gensuite is a trademark of Benchmark Digital Partners. Mercovano is independent and not affiliated with or endorsed by Benchmark Digital Partners.

Software built around
how you work.

Book a demo

Free test version before you commit.