Software customized to your business and Talkdesk.

Describe the app you need. Our AI engineers build it around 100% of your workflow, connect it to Talkdesk and keep it running. Typically ready to test in 1–2 weeks.

Book a demo

No developers needed. Free test version before you commit.

Yes, you can get custom software that connects with Talkdesk.

Yes. Mercovano builds custom business software that connects directly to Talkdesk through Talkdesk's REST API. Our AI engineers design it around how your team works, and it reads and writes Talkdesk data such as files, emails, calendar events.

TalkdeskDocuments & collaboration

Reads and writes

FilesEmailsCalendar eventsChannelsSpreadsheetsTasks

Your appsApprovals · rules · forms

Apps you can build on Talkdesk.

Each one is its own app, built around your rules and connected to Talkdesk, so nothing is typed twice.

Policy	Signed	Status
Code of conduct	212 / 220	8 pending
Data privacy	220 / 220	Complete
Expense policy	180 / 220	Due Nov 15
Remote work	96 / 220	Due Dec 1

Name	Starts	Status
M. Alvarez	Oct 27	Ready
J. Brooks	Nov 3	Laptop pending
P. Singh	Nov 3	Paperwork
T. Nguyen	Nov 10	Offer signed

Vendor	Amount	Status
Apex Office Supply	$1,240.00	Manager
Brightline IT	$6,410.50	Finance review
Metro Facilities	$4,980.00	Approved
Summit Freight	$1,275.00	Posted
Northwind Print	$830.25	No PO

How it connects to Talkdesk.

Vendor: Talkdesk
Category: Documents & collaboration
Connection: Direct API, no middleman
API type: REST
Access: Open API. We connect with your own Talkdesk sign-in; no vendor approval is needed.
Real-time updates: Confirmed during setup.
Writing back to Talkdesk: Partial. Key records can be written back; the rest are read.
File import fallback: Confirmed during setup.
API documentation: Talkdesk developer docs ↗

From a description to a working app.

01
Describe the app you need
In your own words: how the work runs today, who approves what, and which systems it touches. Click through a first version and change anything.
02
We build it and connect your systems
Our AI engineers build it on your data. Your admin grants access to your systems, with exact steps from us; we do the rest.
03
Test, launch and improve
Test it free on your own data before you commit; typical apps are ready to test in 1–2 weeks. When your process changes, the app changes with it.

No developers on your side. Just someone who knows how the work gets done.

See how it works in detail →

100% your workflow

Your steps, approvals and policies, not Talkdesk's defaults.

Connected to Talkdesk

Approved work lands in Talkdesk without anyone re-typing it.

One platform, many apps

Every app shares the same Talkdesk connection, sign-in and roles. Add the next one when you need it.

Talkdesk and Mercovano, answered.

Can I get custom software that connects with Talkdesk?

What apps can I build on Talkdesk?

Teams build contract approvals, policy sign-offs, employee onboarding, access requests, invoice approvals and cross-system reporting on Talkdesk, each with their own approval rules, forms and policies. If you can describe the process, we can build it.

How does the software connect to Talkdesk?

Open API. We connect with your own Talkdesk sign-in; no vendor approval is needed. The connection uses Talkdesk's REST API.

Do I need a developer or IT team?

No. Our AI engineers build, connect, host and maintain your apps. You describe how the work runs today and test it on your own data.

How long does it take?

Typical projects are built and ready to test within 1–2 weeks of going ahead.

How is it priced?

You pay for the software you need, nothing more: no per-user pricing and no implementation fees.